First, do no harm...

by Tony Quinlan on Nov 19, 2012 5:01:47 PM

In recent months, I've been lucky enough to work with a variety of people dealing with problems and situations that are highly complex. In these environments, it's not possible to boil issues down to a root cause and plan an ideal solution. (Something that jumped to mind this morning …

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Evaluating impact through stories

by Tony Quinlan on Nov 1, 2012 4:41:41 PM

[Written in haste - I'm supposed to be clearing the decks and preparing material for a trip to Bangladesh that starts tomorrow morning. I'm also preparing for the return of the family early this evening, having had the house to myself for a couple of days.]

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Narrative for Marketing Measurement

by Tony Quinlan on Oct 12, 2012 10:27:42 AM

As promised on Tuesday night at the Royal Society, here are my slides from the Marketing Measurement talk...

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Chase your goals - in the opposite direction

by Tony Quinlan on Oct 11, 2012 5:56:16 PM

One of the key concepts in dealing with complexity is the need to be indirect in pursuit of our goals. I often refer to John Kay's book Obliquity - but here is the original article from the Financial Times from 2004 on the topic.

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A first - two new Cognitive Edge workshops in Belfast, 24th-25th October 2012

by Tony Quinlan on Oct 10, 2012 11:51:00 AM

There's a rare opportunity coming up in a couple of weeks in Belfast. In fact, there are two:

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Narratives, strategic narratives and micro-narratives

by Tony Quinlan on Oct 8, 2012 6:14:25 PM

If there's one massive change in the 12 years since I founded Narrate, it's the use of the word "narrative". Back then, any mention of the word was met with at best a puzzled query as to its relevance and at worst a comment to the effect that I must have been smoking something strong. …

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Marketing Measurement

by Tony Quinlan on Sep 21, 2012 6:50:43 PM

I'm packing to leave for Hong Kong in about half an hour - looking forward to some of the discussions that will ensue around Strategy, Leadership and Innovation next week, then off to Sydney for the Cognitive Edge Foundations course. For the UK-based, however, I've just had details of …

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Defining terms by exclusion and by example

by Tony Quinlan on Sep 14, 2012 5:50:21 PM

Last week, I was an interested observer in a debate that rumbled on over three days - about the definition of a term being used by three different organisations working together. On this occasion, the term was "Strategic Communications" or "StratCom". (As an aside, it recalled the day …

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Hong Kong and Sydney courses

by Tony Quinlan on Sep 13, 2012 9:49:11 PM

I'm going to be in Hong Kong on 24th-26th September, running a Cognitive Edge introductory course to using SenseMaker® - highly recommended. If you're interested (and you should be) you can get details and book on the Cognitive Edge website.

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What's in 4,000 stories? What about 100?

by Tony Quinlan on Nov 28, 2011 1:30:55 PM

Two contrasting weeks working on very different narrative projects - both fascinating in their own right. And both doing SenseMaker™ analysis under time pressure, but with datasets that couldn't have been more different.

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