Egypt - social media was not a silver bullet

by Tony Quinlan on Nov 23, 2011 7:52:32 PM

I've just seen another article about how social media caused change in Egypt. (I'm not going to link to it - or any of the others - as I don't want to encourage the causal thinking behind it.) The other element I've seen mentioned as important in the Egypt changes earlier this year is …

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Giving voice to everyone - avoiding overload, cacophony

by Tony Quinlan on Nov 22, 2011 11:19:00 PM

One of the great truisms in communications and development work (these days, I seem to be having conversations in both areas and am aware of their similarities) is that "we want to hear from everyone, give everyone a voice". The principled, idealistic side of us believes that, but the …

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Who are you? and Where are you?

by Tony Quinlan on Aug 10, 2011 2:56:06 PM

At some recent conferences, the issue of identity has cropped up a few times - usually with the underlying assumption that each individual has a core identity. It's a seductive idea - and one that I've seen permeate organisational human resources, the self-help movement and research f …

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Dots to be joined...

by Tony Quinlan on Jul 18, 2011 1:38:00 PM

It's been a busy couple of months - with a number of things that I'll be putting up here in the coming weeks. Including, excitingly, the next pilots for the Children of the World project...

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CASE presentation materials

by Tony Quinlan on May 13, 2011 5:28:15 PM

Yesterday afternoon was another interesting presentation - this time to the CASE group of internal communicators from Higher Education. Smart people, fun afternoon and just to add to the mix, I got to speak with Ghassan Kharian of Kharian and Box, who I haven't seen in a while. Follow …

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The problem with employee surveys - the right answer or the true answer?

by Tony Quinlan on May 9, 2011 2:14:48 PM

Here's an interesting question - are you assuming that because people tell you the right answer that they believe in it?

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A new approach to corporate culture - scrap the values statements

by Tony Quinlan on May 6, 2011 7:16:00 PM

This time last week I was in Brussels, talking about internal communications - and made the point I always do about the problem with corporate values. They don't work. There's no context, they're generally meaningless (who's ever going to argue with them) and they're too easy to twist …

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That Innovative Internal Communications workshop - the slides, the reading and the video

by Tony Quinlan on May 4, 2011 3:56:37 PM

Friday was an odd start - I'm used to catching the 0430 train to St Pancras for an early Eurostar. I'm also used to clubbers getting off the train on their wasted way home as I get on on my equally wobbly way to work. What I'm not used to was whole families getting on trains that earl …

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Stories on offer for artists - take these stories and make art from them

by Tony Quinlan on Apr 26, 2011 7:24:09 PM

Stories on offer for artists – take these stories and make art from them

Read on - the offer in the title is real.

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Branding - in the customer's mind, not yours

by Tony Quinlan on Apr 5, 2011 6:46:25 PM

Yesterday's post on understanding how customers see you - and what they value about you - embellishes a conversation I've been having recently with branding experts and internal communicators.

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