Knowledge Center

Improving our internal surveys - learning to listen to our people

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Essential techniques for employee engagement

Melcrum - The Practitioner's Guide to Employee Engagement

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Mythology, leaders and leadership - Narrate on leadership

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New Approaches To Big Problems

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The Narrate approach to narrative research 2020

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UNDP Yemen - Narrate - Impact Monitoring A Community Engagement Tool for Reporting in a Protracted Crisis 2020

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Step 1

Initial conversation:

A chance to understand your situation and explore what's possible. Together, we see whether there's a useful way to work together. No commitment, just straight talk.

Step 1

Step 2

Shape our approach

Drawing on my experience of what works in complex situations to create practical changes that people want to make. We design approaches that fit your context and engage your teams.

Step 2

Step 3

Create momentum

Helping people see situations differently and find actions they're ready to take. We implement changes thoughtfully, finding what works and what people will sustain.

Step 3

Step 4

Keep evolving

Building in ways to spot early signals, regularly reviewing and adapting. This helps your organisation navigate complexity more effectively.

Step 4

This is about partnership

Your knowledge of your organisation combined with my experience of complex change.

Step 4

Business & Industry

From global corporations to small internet startups, I’ve helped organisations become more adaptable and effective. Working with leadership teams to spot emerging opportunities, build responsive cultures, and help people work together in new ways - particularly during times of market and technological shifts.

Government & Public Service

I've supported government bodies in creating meaningful change in how they work and serve citizens. This has included helping policy teams become more responsive, teaching managers to adapt centrally-driven programs to local needs, and developing new approaches for citizens to shape decisions that affect their communities.

International Development

I've partnered with development organisations to make programs more effective and locally-owned. My work has focused on introducing adaptive management approaches, creating ways for local voices to influence decisions, and helping teams bridge the gap between high-level objectives and on-the-ground realities.