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Melcrum - The Practitioner's Guide to Employee Engagement

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UNDP Yemen - Narrate - Impact Monitoring A Community Engagement Tool for Reporting in a Protracted Crisis 2020
Tony Quinlan

For over two decades, I've worked with leaders tackling some of the most complex challenges in their organisations - from multinational corporations and government departments to UN agencies and ambitious startups. Working from humanitarian frontlines to corporate boardrooms, from Silicon Valley to Singapore, these engagements span continents and sectors.
With a rare combination of complexity science expertise and practical leadership experience, I help organisations see their challenges in new ways - finding solutions that work with human nature rather than against it, creating more resilient teams and more sustainable change.
Book a meeting with Me
“Not sure? Let’s have a quick conversation.
I work with leaders dealing with tricky organisational issues where standard approaches aren't quite cutting it. Let's explore:
What’s actually happening in your organisation
Whether what I do might be helpful (or whether you need something completely different)
Practical ways forward that fit your specific context
No sales pitch - just a thoughtful discussion about your organisation. Book a 15-minute chat and let's explore what's possible.
How we would work together
Let’s face it - when you're dealing with complex challenges, it can feel overwhelming. Standard approaches may have served you well in the past, but now you need something different. Here's how we might work together
Initial conversation:
A chance to understand your situation and explore what's possible. Together, we see whether there's a useful way to work together. No commitment, just straight talk.
Shape our approach
Drawing on my experience of what works in complex situations to create practical changes that people want to make. We design approaches that fit your context and engage your teams.

Create momentum
Helping people see situations differently and find actions they're ready to take. We implement changes thoughtfully, finding what works and what people will sustain.

Keep evolving
Building in ways to spot early signals, regularly reviewing and adapting. This helps your organisation navigate complexity more effectively.

This is about partnership
Your knowledge of your organisation combined with my experience of complex change.
Where these approaches have made a difference
I've worked with leaders facing complex challenges across a diverse range of settings - from government departments wrestling with policy implementation to tech companies navigating rapid growth. Different sectors, similar patterns, uniquely customised approaches.
Business & Industry
Government & Public Service
International Development
I've partnered with development organisations to make programs more effective and locally-owned. My work has focused on introducing adaptive management approaches, creating ways for local voices to influence decisions, and helping teams bridge the gap between high-level objectives and on-the-ground realities.
Organisations I have worked with



















Ready to explore what's possible?
Complexity training and coaching is not for everyone, I'm probably not your person if you've already decided on the answer or just want another efficiency drive. My work thrives in curiosity and care for humans - so if you're more interested in control than enabling potential, or if engineering solutions are your only lens, we might not be the best match.
I help people discover richer possibilities, not implement pre-packaged answers.
Our blog

Building Teams That Can Effectively Manage Conflict

How Narrative Analysis Can Help To Improve Service Delivery In Healthcare
