Punishment, deterrence, what about reconciliation?

by Tony Quinlan on Jan 5, 2011 10:49:45 AM

Punishment, deterrence, what about reconciliation?

Catching up and closing down some of the tabs I opened a while ago, I came across this piece from the FT. The interesting bit is the first few paragraphs:

Read More

Drawing lines - where's yours? Where's your organisation's?

by Tony Quinlan on Dec 3, 2010 4:50:25 PM

One of the listservs I tune into had a fascinating conversation recently. Someone was asking advice about how to get in touch with staff who don't seem to read all-staff emails. It's not an uncommon problem and one of the assumptions is that they should read all their emails. Or at le …

Read More

Story branding - Storytelling in Communications 2

by Tony Quinlan on Dec 1, 2010 6:49:32 PM

The second part of the series I promised on using narrative and storytelling from the slide I showed the LGComms conference earlier this year. (Part 1 was Get the Story Straight).

Read More

In-depth looks at Complexity, Narrative and Children of the World

by Tony Quinlan on Nov 30, 2010 3:24:24 PM

The pilots for Children of the World have been fantastic - collecting over 7,000 stories around the world. Working on them with Cognitive Edge was fascinating, challenging and fun - the ideal project!

Read More

SenseMaker™ nominated for award

by Tony Quinlan on Nov 29, 2010 9:28:32 AM

Congratulations to Jochum and Masja for the success of their big Philips project. Gathering material around gardens - all to inform lighting decisions. A great example of the need to research around an issue, not directly at the question!

Read More

It's not the Bad Apple, it's the Rotten Barrel

by Tony Quinlan on Nov 23, 2010 4:52:00 PM

The University of Prius offered up another gem as I was driving to work this week - this time from ABC's great All in the Mind podcast. For copyright reasons, the 3rd July 2010 episode was a re-run of a 2007 piece with Philip Zimbardo, titled When Good People Turn Bad. Zimbardo was th …

Read More

DIY Disaster Relief - local level can be faster, cheaper, more effective

by Tony Quinlan on Nov 22, 2010 8:47:53 PM

One of the things that struck me from the work we did the other year in Pakistan was that current aid and disaster relief often works top-down, with governments and NGOs putting in large programmes and amounts of funding at the national or, at best, regional level. Where control (or t …

Read More

Practicalities and applications - SenseMaker in application

by Tony Quinlan on Nov 12, 2010 2:06:13 PM

Two great sessions last week at the QEII Conference Centre with Dave Snowden of Cognitive Edge. The shift from theory to practical application of new management techniques based on principles of complexity, cognitive neuroscience, anthropology and others has been remarkably swift in r …

Read More

Get the story straight - Storytelling in Communications 1

by Tony Quinlan on Oct 26, 2010 5:00:58 PM

The opening gambit of more than one past client project has been "help us get our story straight". Sometimes it's just that - the general story - sometimes it's something specific: "help us get our customer story straight", "our story on leadership". It's an interesting starting point …

Read More

Seminar workshop: Practical approaches to intractable problems

by Tony Quinlan on Oct 21, 2010 4:36:00 PM

I mentioned this on Wednesday. Details are finalised:

Read More

Subscribe by email